Hassle-free returns within 7 days; specific conditions apply based on products and promotions.
Prepaid order refunds are processed to the original payment method; COD orders receive a store credit refund.
Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.
Items purchased during special sales with free product offers, like BOGO, are ineligible for returns. However, in exceptional cases, replacements or returns may be accepted at our discretion. In such cases, the refund will be issued as store credit.
Quality checks will be performed before the return is initiated to ensure fair and smooth returns.
Sealed items are also eligible for returns within the return window as long as the seal is not opened. Once the seal is opened, they become ineligible for return.
In case of a defective, damaged, returns or replacements will be processed free of cost.
For returns initiated due to a change of mind or any reason other than a defect, a reverse shipment fee of Rs 150 will be deducted from the refund amount.
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